Quality is Being the Jobbed One
You can read the entire ugly story related to the below if you Google "Fox Lake Ford problems" (#1) or Ford wiper problems (#2)Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Monday, November 22, 2004,
I have received your brochure on the 500 sedan and I am sure it’s very nice and would be tempted to look into replacing my wife’s ‘95 Sable with such a car. I will not, however, do so, nor will I ever fail to discourage others from buying a Ford product due to the extremely cavalier (you should excuse the expression) attitude toward your loyal customers.
I am out $800.00 and the wipers on my Focus still don’t work properly. I’m told now that an additional $400.00 repair will do the trick. Clearly this must be some kind of record for windshield wipers. Intermittent; That has nothing to with anything except search engines.
We have had numerous contacts during this adventure. I don’t expect you to take any responsibility at this point. I write here to formally request that you take me off your promotional mailing list. The less I see of the Quality is Being the Jobbed One logo the better, not a problem when I’m driving in the rain past one of your (er, I mean my) dealerships.
Googlely goop
Focus Freestyle
2004 Mustang 2005 Mustang
Crown Victoria Thunderbird
Taurus Freestar
Five Hundred Ford GT
Ranger E-Series Vans
F-150 Commercial Trucks
Super Duty
Escape Explorer
Escape Hybrid Expedition
Explorer Sport Trac Excursion
Volvo
Jaguar
Rover
Lincoln
Mazda (Thought about that Mazda 3 wagon for a moment, too many rattles)
Aston Martin
that is all
posted by sequoit @ 6:41 PM
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